SHIPPING & RETURN POLICY


LIMITED DROPS

All pieces are made by hand by one person- no manufacturing, or outsourcing. Therefore, drops are limited. Please subscribe to my email newsletter to receive information before drops + secret discounts.

SHIPPING

All pieces are only created once an order is placed, therefore each piece takes 3-4 weeks for processing time. Shipping is 3-5 business days with USPS. Holidays are excluded. Thank you for your patience. International shipping is available.

RETURN

WORLDSRIOT X EPHEMERAL offer exchanges exclusively, and do not accept returns on any items. Should you encounter a sizing issue or wish to apply credit towards a new piece, an exchange is applicable. Please note that only unworn items can be exchanged, and they must be returned in their original packaging with all tags and accessories intact. A return label will be sent to you through Shopify.
The processing of exchanges will align with my original made-to-order turnaround time [3-4 WEEKS]

To initiate the exchange process, please reach out via email at ephemeralbykatana@gmail.com.

I reserve the right to decline any exchanges that do not adhere to my specified policies and conditions. Your understanding is greatly appreciated.

CANCELLED ORDER

Orders are subject to cancellation if materials are out of stock, surplus of orders & to limit burnout / mental care. A full refund will be processed with 1 day- please allow your bank account to process your return (approx. 3 business days).


MY ORDER SHIPPED BUT NEVER ARRIVED

Unfortunately, after shipping out my designs, I have no control over shipping and delivery. Please contact USPS to appeal a missing package. WORLDSRIOT X EPHEMERAL is not liable for missing packages.